Forum Discussion

Seasoned Novice

1 year ago

Solved

Still Broken…..Jedi Ally LSB

Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone
OS Version 17
Ally Code: (Find it here: http://bit.ly/AllyCode ) 178987714
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Trying to purchase the Jedi Ally LSB. Every time I try to purchase, an error message appears. Using both wifi and mobile at different times. Same issue
Steps: How can we find the bug ourselves? You’re the computer and gaming programmers, figure it out.
Connection Type Mobile
Please select your region North America
Country USA

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Type what here????

bug

e80323279f3c66af
1 year ago
I was finally able to purchase through the in-game store

4 Replies

EA_Gunner
EA QV Team
1 year ago
@e80323279f3c66af Your payment provider blocked the transaction 3 times before you could buy the KAM bundle. I assume this is the one you were trying to purchase.
e80323279f3c66af
Seasoned Novice
1 year ago
No. KAM is not the problem. I used a different card for KAM and it was fine. Used the same card for Jedi Allies and it didn’t work.
Tried multiple times
EA_Gunner
EA QV Team
1 year ago
@e80323279f3c66af Studio found a blocker preventing you from buying the bundle. However, they didn't find the root cause.
Do you have the same issue in the in-game store?
e80323279f3c66af
Seasoned Novice
1 year ago
I was finally able to purchase through the in-game store