Stuck at Parsec 10.

Question

Product: Star Wars: Galaxy of HeroesPlatform:AndroidWhat type of device are you experiencing the issue with? PC WebstoreOS Version AndroidAlly Code: (Find it here: http://bit.ly/AllyCode ) 767-492-431What type of issue do you have? Missing RewardsHow often does the bug occur? Every time (100%)Summarize your bug After purchasing something and reaching Parsec 10, the Kessel Run does not reset and has not reset for several days.Steps: How can we find the bug ourselves? 1. Purchase items through the webstore to reach Parsec 10. Observe. It will not reset. Connection Type WifiPlease select your region North AmericaCountry United States‌I spent a lot of money over the past week (around Ahsoka coming out) and did not receive the Coaxium for it. Given that bonus drops and double drops are coming soon, those rewards would have been very important and this disincentivizes me from spending any money, as it displays that I would reset correctly if I spend money which is false advertising.

ea_gunner · Answer

@CNovus, you have reached the maximum number of resets.

cnovus · Answer

@EA_Gunner&nbsp;So, the Webstore doesn't display that there is a maximum number of resets. The announcement for Kessel Run doesn't state that there is a maximum number of resets, it says 'it is repeatable in the 28 day window', and that is all. In fact, it displays that I can still reset if I purchase something (see attachment), which I think is a legal problem? Does the Coaxium I earned since reaching 'the maximum number of resets' apply to the next set once it resets, then? If it doesn't, then that is a displayed reward that is paid for not being given to the user, which is illegal.&nbsp; This is a problem and disincentivizes people from spending money, and again, it's false advertising if it says I can reset and I cannot! I hope that the things I purchased will apply to the next set.&nbsp;

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Stuck at Parsec 10.

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