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CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Stuck in Tutorial (Training Droids) issue post here

If your account is stuck in the part of the Tutorial where you need to assign Training Droids to Jedi Consular but are unable to because you have more than 1 Training Droid, please provide us with th...
bug
Anonymous's avatar
Anonymous
8 years ago

Training Tutorial incorrectly shows again even though I completed it.  I can't train Jedi Consular because he is already max level for my player level.  I've logged into my account using Google Play Games on multiple devices with the same result.

  • Last Played Date: 8/25
  • Approximate period of the first download: ?
  • Platform (iOS or Android): Android
  • Player Name: Lil' Ryan Ren
  • Country: USA
  • Player Level: 18
  • Crystal Balance: 92
  • Credit Balance: 24.7k
  • Amount of 1* Training Droids: ?
  • Amount of 2* Training Droids: ?
  • List of characters and their Gear level: Clone Wars Chewbaca level 19, G2, 3*; Talia level 19, G2, 3*, Luke Skywalker (Farmboy) level 19, 3*, G2; Geonosian Soldier level 19, G2, 1*; Jedi Consular level 19, 2*, G2; Clone Sergeant - Phase 1 level 19, 1* G2; Ewok Scout level 19, 1* G2, Royal Guard level 17, 1*, G2

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_HighCommand @CG_MindTricks - I've been locked out of my account for over a day now because of this issue.  I'm losing crucial early progress.

    • EA_HighCommand's avatar
      EA_HighCommand
      Icon for EA QV Team rankEA QV Team
      8 years ago

      Hi @LilRyanRen and sorry for not responding earlier.

      Your account should be good to go now. In order to fix it, we had to reset your Jedi Consular to level 1, since it was over-leveled to progress.

      We've sent you the Training Droids we've removed to your inbox and gave you some crystals to recover the lost progress. Please claim the Training Droids after you've completed the tutorial mission.

      Let us know if you are still having issues.

      • Anonymous's avatar
        Anonymous
        8 years ago
        • Last Played Date: 8/27
        • Approximate period of the first download: 8/26
        • Platform (iOS or Android): Android
        • Player Name: Horowitz2
        • Country: France
        • Player Level: 31
        • Crystal Balance: 46
        • Credit Balance: 597k
        • Amount of 1* Training Droids: ?
        • Amount of 2* Training Droids: ?
        • List of characters and their Gear level: I remember Luke Farmer, Jedi consular, Talia, Chewbacca Clone, Clone sergent, snowtrooper, ewok, rebel pilot, not the gear level sorry

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