Forum Discussion

Anonymous

9 years ago

Approved

Stuck on Checking for updates and loading cantina screens

Whenever I open the app it always get stuck on the "Checking for updates" screen. Whenever that loads it'll get stuck on the "Loading Cantina" screen. It's getting pretty annoying. The only way that i...

bug

Anonymous

9 years ago

Approved

The Wi-FI works on every game i have. I uninstalled and reinstalled the game, but still gives me the "Checking for updates" screen. Even when it passes the updates screen it'll get stuck on the "Loading Cantna" screen. It's been almost a whole week and a half since the problem started.

EA_Andy

EA Staff (Retired)

9 years ago

@AwakenedOne12 @skippavlic714 - If it's working on data but not WIFI could you try power cycling your router - turn the router off, pull the power cable out for 60 seconds and then plug back in.

Additionally have you tried the game on a different wireless location?

- Andy -

Anonymous
9 years ago
Approved
It just started today for me. My phone updated to Android 7.0 nougat today, and since then I only load to the loading cantina screen then it just stays there. Can't get in at all. Doesn't work on wifi or 4g. Have uninstalled then reinstalled. Still can't get past loading cantina screen. All my other apps work. (Wi-Fi and 4g)
- Anonymous
  9 years ago
  Approved
  Same problem for me to
  - Anonymous
    9 years ago
    Approved
    Mine fixed itself last night. Got 500 crystals for them being down, so I am good now. Thanks!