Stuck on "Loading Cantina"
I can not longer get the game to load after 10 am. It was working fine in the morning, but now will no longer load. I have cleared the cache, restarted my phone, and even re-installed the game. I have a Galaxy S8.
Has anyone heard if there is a fix inbound yet?
Edited to update. Pinning to top of thread for visibility.
Hey folks,Usually a full device restart and/or reinstalling should fix it but if you're still experiencing issues with this after trying to troubleshoot, please get in contact with support asap per CG_SBCrumbs message (Link to original post here):
Spoiler
"Hi Holotable Heroes,
We are updating the game at 11:15am PT to fix the login issue from this morning. In the meantime, you can try rebooting and this should fix the issue for most players, but we believe everyone will be fixed with the release shortly.
Out of an abundance of caution, we will be moving the rest of this month's Grand Arenas to start during the week so we have staff available if there are issues with Auto-Deploy. See the calendar for more info.
Lastly, it is difficult for us to identify who was affected by this issue, but if you have been significantly impacted by the downtime, please send in a support ticket. The team will investigate and compensate you up 200 crystals."
@kingyoda1967 I just spotted your post there. This EA Help article might be helpful for you. It has information on how to sent in a support ticket.
