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Sparkydrill77's avatar
1 day ago
Solved

SWGOH CRASHING ON IPAD

A few hours ago I downloaded the new IPAD public beta now SWGOH keeps crashing before it fully loads. 

  • Hey Sparkydrill77​,

    The danger with betas is that they tend to be buggier than the release versions, so it's possible that that's what's causing issues at the moment. Regardless, I can share some troubleshooting steps just in case, but maybe it's worth downgrading back to before the beta.

2 Replies

  • ShastLeLow's avatar
    ShastLeLow
    New Rookie
    16 hours ago

    While this can certainly be the case, a few things for you to share with your dev team. 

    1. I have successfully been running the iOS/iPadOS 27 betas since WWDC, with no problems in the game until the Dark Yoda event known issue (that has since been resolved). Since the hotfix? Crashes every time. Coincidence? Possibly. But I don’t believe in coincidence. 
    2. Even if it is bets related, we are on dev beta 5 or 6. Much closer to GM than not, so your team should be ensuring compatibility prior to the early September public release. 

    while I accept potential disruptions when I install beta os versions, as a developer myself, it drives me nuts to see the, sadly too often, response being “downgrade off the beta” with no acknowledgment that you’ll pass the information along. That’s just burying your head in the sand. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hey Sparkydrill77​,

    The danger with betas is that they tend to be buggier than the release versions, so it's possible that that's what's causing issues at the moment. Regardless, I can share some troubleshooting steps just in case, but maybe it's worth downgrading back to before the beta.

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