Forum Discussion

Greenery80's avatar
Greenery80
Rising Traveler
10 months ago
Solved

SWGOH is down

There are continuous connection errors with at least 5 players from 3 different guilds.

It's a problem at the swgoh server. Because these 5 people aren't on the same wifi or even ISP.
Also forum post about this topic (after 3rd post). https://forums.galaxy-of-heroes.starwars.ea.com/discussion/269909/won-t-load-on-iphone#latest

  • Hi folks,

    It looks like this should be sorted now. I'll close this thread out from here.

    If the issue persists for you, please pop open a new thread and share what's happening and what troubleshooting steps you've tried so far.

    Thanks,

    EA_Lanna

55 Replies

  • covadonga722's avatar
    covadonga722
    Seasoned Traveler
    10 months ago

    My Ally Code is:554-567-324

    I tried getting on for an hour and could not. I was unable to participate in GAC because of it.

  • Yesterday it wasn't possible to attack in the GAC, as I usually attack in the last two hours, apart from dropping down a division, I didn't receive any compensation for not having made an attack, when I entered it was no longer possible to check if my opponent had attacked.

    How will you compensate the players?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi everyone,

    Thanks for your reports and reaching out to bring this to our attention. Our dev team is on the case and is working on a fix to get you back to the game as soon as possible. While I don't have any specific information about the timeframe or potential compensation, I can assure you that they are doing everything they can to resolve the issue. They've already noticed some improvements and @CG_Tusken_Meathead confirmed they are still working on it in his update post. Hopefully, we'll have great news to share on that front soon. 

    You can read more about the latest updates on this here: Issue- Unable to connect to GameWe'll do our best to keep you in the loop with the latest as soon as we have more info to share too. Thanks for your patience with us on this and for being a part of our STAR WARS™: Galaxy of Heroes community.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    10 months ago
    Hi folks,

    It looks like this should be sorted now. I'll close this thread out from here.

    If the issue persists for you, please pop open a new thread and share what's happening and what troubleshooting steps you've tried so far.

    Thanks,

    EA_Lanna

About SWGOH Technical Issues

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