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InertiaDrive's avatar
InertiaDrive
Rising Newcomer
2 years ago
Solved

SWGOH is not starting

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? S10e OS Version Android 12 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    2 years ago

    Hi all, and thank you for the reports.

    Have you tried all the available troubleshooting steps outlined HERE?

    After an update, it can take a while to get the required files at the start of the game, so leaving it on the loading screen usually resolves this.

EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
2 years ago

Hi all, and thank you for the reports.

Have you tried all the available troubleshooting steps outlined HERE?

After an update, it can take a while to get the required files at the start of the game, so leaving it on the loading screen usually resolves this.

cptkarl_swgoh's avatar
cptkarl_swgoh
2 years ago

Hi EA Support.

Tried yor stepps but still not Working. 

Still loading fails and stucks at Black Lucasfilm Screen.

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