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yi1nxqbb4opy's avatar
yi1nxqbb4opy
2 years ago
Solved

Swgoh Krayt dragon raid bug

I ran the raid Krayt Dragon Hunt with my guild this week. I only submitted 5 tries and when the raid was over I received no rewards in the mail. I only received a message that said I exceeded my raid...
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    2 years ago

    Hi @yi1nxqbb4opy, 

    We've flagged that message and hope to get an updated message there instead soon. It's causing a bit of confusion so sorry about that. 

    In terms of the raid rewards, if the support team checked and saw you did get the rewards for that particular raid hunt then you got the rewards for that particular raid hunt.

    What could be happening is the Guild might be resetting the raid before you completed all 5 of your attempts for the last hunt. You may end up missing the battles for the next raid hunt without realising you haven't participated in it. When that happens, there won't be any rewards available. The best thing to do there is keep an eye on when the Guild resets the raids so you can get your attempts logged before the next raid hunt starts.  

     EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @yi1nxqbb4opy, 

We've flagged that message and hope to get an updated message there instead soon. It's causing a bit of confusion so sorry about that. 

In terms of the raid rewards, if the support team checked and saw you did get the rewards for that particular raid hunt then you got the rewards for that particular raid hunt.

What could be happening is the Guild might be resetting the raid before you completed all 5 of your attempts for the last hunt. You may end up missing the battles for the next raid hunt without realising you haven't participated in it. When that happens, there won't be any rewards available. The best thing to do there is keep an eye on when the Guild resets the raids so you can get your attempts logged before the next raid hunt starts.  

 EA_Lanna

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