Forum Discussion

asunbrntpenguin's avatar
asunbrntpenguin
New Novice
12 months ago
Solved

SWGoH linked to EA but unable to access webstore or PC client

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone & PC OS Version iOS 17.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 662...
bug
  • barbarossa5's avatar
    barbarossa5
    12 months ago
    @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

    DO NOT USE the button on the right. Thats wrong for this case
asunbrntpenguin's avatar
asunbrntpenguin
New Novice
12 months ago

No, it says asunbrntpenguin. I'm not sure how I ended up with two accounts. Is it possible to merge them?

  • asunbrntpenguin's avatar
    asunbrntpenguin
    New Novice
    12 months ago

    Will unlinking and linking the correct email reset my SWGoH account progress? Like is it linked to the incorrect email that’s currently linked?

    • barbarossa5's avatar
      barbarossa5
      Seasoned Ace
      12 months ago
      @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

      DO NOT USE the button on the right. Thats wrong for this case
      • asunbrntpenguin's avatar
        asunbrntpenguin
        New Novice
        12 months ago

        Thank you both for your help in identifying that the email I thought was linked to my account was not the correct one as well as the steps on how to update it. I was able to update it and can now access the webstore and PC client. I'm still not sure how the incorrect email got linked but it is fixed now!

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