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asunbrntpenguin's avatar
asunbrntpenguin
New Novice
2 years ago
Solved

SWGoH linked to EA but unable to access webstore or PC client

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone & PC OS Version iOS 17.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 662...
bug
  • barbarossa5's avatar
    barbarossa5
    2 years ago
    @asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

    DO NOT USE the button on the right. Thats wrong for this case
asunbrntpenguin's avatar
asunbrntpenguin
New Novice
2 years ago

Will unlinking and linking the correct email reset my SWGoH account progress? Like is it linked to the incorrect email that’s currently linked?

barbarossa5's avatar
barbarossa5
Seasoned Ace
2 years ago
@asunbrntpenguin That should not be the case. You are not linking. You are Disconnecting/Reconnecting.(Button on top left) That should not remove your games Progress.

DO NOT USE the button on the right. Thats wrong for this case
  • asunbrntpenguin's avatar
    asunbrntpenguin
    New Novice
    2 years ago

    Thank you both for your help in identifying that the email I thought was linked to my account was not the correct one as well as the steps on how to update it. I was able to update it and can now access the webstore and PC client. I'm still not sure how the incorrect email got linked but it is fixed now!

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