I have never been able to buy anything in game. First, I would click on a pack and nothing would happen. Now, after I bought the hyperdrive bundle in the online store, it says the pack doesn't exist. I'm trying to buy the jedi revan chase pack. I havnt bought it before. I am playing on a Samsung Galaxy S22

@Skulltrooper83 You need to contact EA Help.

Yeah I did. They told me to come here

@Skulltrooper83 Did you try to restore the purchase?

@Skulltrooper83 what is your ally code?

Swgoh store not working | EA Forums

EA_Gunner
EA QV Team
2 years ago
@Skulltrooper83 You need to contact EA Help.
Skulltrooper83
2 years ago
Yeah I did. They told me to come here
EA_Gunner
EA QV Team
2 years ago
@Skulltrooper83 Did you try to restore the purchase?
Skulltrooper83
2 years ago
Yes
EA_Gunner
EA QV Team
2 years ago
@Skulltrooper83 what is your ally code?
Skulltrooper83
2 years ago
177686147
EA_Gunner
EA QV Team
2 years ago
@Skulltrooper83 Does the error occur only in the in-game store section? Or does it show the same on the webstore?
Skulltrooper83
2 years ago
The webstore works. I was able to buy the hyperdrive bundle from there. Another weird thing happening is the game sometimes prompts me to buy the hyperdrive bundle, even though I already have it.
EA_Gunner
EA QV Team
2 years ago
@Skulltrooper83 Looking at your logs, the purchase you made on the 27th for ability materials may have caused the issue. Is the Hyperdrive bundle still listed in your in-game store or the webstore?
Skulltrooper83
2 years ago
No, but the problem of the store was happening when I got the game three or four months ago, I just never needed to make a purchase in the in-game store.