TB Reward Not Received
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? X’s Max
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 156-389-131
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Well this was pretty disappointing this morning. After TB had finished and before rewards could be paid out, I was kicked from my guild. Subsequently, I received nothing. Unfortunately, this is likely behaving as intended, but it’s incredibly unfair to someone like me who participated all week only to be denied the benefit at the last minute by something completely out of my control (someone else’s decision to kick me).
Steps: How can we find the bug ourselves? Get kicked before payout
Connection Type
Please select your region North America
Country Usa
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XsMax
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 156-389-131
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Well this was pretty disappointing this morning. After TB had finished and before rewards could be paid out, I was kicked from my guild. Subsequently, I received nothing. Unfortunately, this is likely behaving as intended, but it’s incredibly unfair to someone like me who participated all week only to be denied the benefit at the last minute by something completely out of my control (someone else’s decision to kick me).
Steps: How can we find the bug ourselves? Get kicked from a guild before TB can pay outside
Connection Type
Please select your region North America
Country USA
Well this was pretty disappointing this morning. After TB had finished and before rewards could be paid out, I was kicked from my guild. Subsequently, I received nothing. Unfortunately, this is likely behaving as intended, but it’s incredibly unfair to someone like me who participated all week only to be denied the benefit at the last minute by something completely out of my control (someone else’s decision to kick me).
- Unfortunately it's been reported to us as "working as intended."
I created a post on the Feedback Forums to try and elicit feedback and get it changed. I think the reward email should be generated at the time of the end of event...so as long as you were a member at the end of the TB, you should get rewards.
Feel free to add to the conversation to see if we can get more attention!
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/174013/timing-of-event-reward-generation-working-as-intended-but-not-in-players-interest#latest
