Forum Discussion

6 years ago

Solved

TB rewards not received

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? Tb rewards OS Version 12 Ally Code: (Find it here: http://bit.ly/AllyCode ) 26...

bug

GladOS-013
6 years ago
The game doesn't deliver your TB rewards until you log in after it ends. Unfortunately if you were removed from the guild before you collect them, those rewards are gone.

I started a feedback post to try and get the devs to change this policy, but it had very little response. Perhaps if you also respond it can help?

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/174013/timing-of-event-reward-generation-working-as-intended-but-not-in-players-interest#latest

GladOS-013

Hero (Retired)

6 years ago

The game doesn't deliver your TB rewards until you log in after it ends. Unfortunately if you were removed from the guild before you collect them, those rewards are gone.

I started a feedback post to try and get the devs to change this policy, but it had very little response. Perhaps if you also respond it can help?

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/174013/timing-of-event-reward-generation-working-as-intended-but-not-in-players-interest#latest

Everjeff

6 years ago

I wish I had known of this issue prior to today. We were doing a guild merge and a few hours after TB ended at our Guild reset time I went through and removed most everyone from the guild and now I am being told by several that they didn't receive their GEO TB rewards. This is seriously crap!

Degs29
Seasoned Veteran
6 years ago
We just had the same thing happen. Doing a guild merge, six members missed out on their Geo rewards. That's really, really unfortunate, considering all six are in good standing and put in a lot of effort throughout the week for 0 rewards. This is a big problem! At the very least CS should be able to help, but so far the six have been stonewalled.