Forum Discussion

3 years ago

Territorial War crash on connectivity issue

Hi EA team,

I had encountered app crash issue in the recent 2 rounds of TW. The app crash occurred when an opponent squad is selected in a specific zone and the battle failed to load, leading to error code 9.57 - Connectivity issue. However, other events such GAC and raid ran perfectly fine.

Very much appreciated if you can look into this matter.

technical issues

1 Reply

DarkBanishing
Hero+
3 years ago
Hello there @twlow85
I'm sorry to hear this
If you are in a battle and your device has no connection to the servers this error will happen. This error happens because your internet connection got interrupted somehow.
A possible solution to this is to make sure you have the best wifi signal by being close to your router, when doing those battles.