Forum Discussion

Anonymous

8 years ago

Approved

Territory Battle - Combat Mission Stalled

Territory Battle - Combat Mission Stalled on step 3 - No Access to Settings Button - Can Target Enemies - No Ability Icons Visible - Auto Play Does Not Work - Had to Exit and Close App - On Res...

bug

EA_David

Community Admin

8 years ago

@SirRoshua Thanks for the post. I'm curious, were the points awarded in the end and could you play as normal for the rest of the week?

If this happens again with the next TB please let us know, hopefully this is fixed going forward.

Anonymous

8 years ago

Approved

This happened to me today. Selected squadron for battle, game stalled, had to restart, marked as completed, no battle points. On iPad...

Anonymous
8 years ago
Approved
This happens quite frequently on my iPad as well. Very frustrating to say the least
- EA_Grasshopper
  EA QV Team
  8 years ago
  Anyone facing this issue, can you answer the below questions to help us investigate this further.
  
  1. What device and OS and connection type do you have?
  
  2. What date did this occur?
  
  3. Game mode during which the issue occurred: (Squad Arena, Galactic War, Territory Battle – which phase, which Combat Mission, which wave, etc)
  
  4. Complete squad composition: (who did you use as leader and what other characters did you use in your squad)
  
  5. Was any of the characters revived prior to the ability icons disappearing: (if so which ability revived them?)
  
  6. Prior to the issue occurring, do you recall getting a call, losing internet connection, minimizing the app or any other details which might be relevant?
  
  7. If you have any screenshots please post them here, or if you have a video of what occurred prior to the issue occurring, it would help even more.
  
  8. Did any of your attacks/abilities get used without input from you?
  
  9. How long was your gaming session approx.?
  
  10. How long since you last rebooted the game?
  - Anonymous
    8 years ago
    Approved
    Android. Friday the 6th. Territory battle for the leia shard. Jyn as lead, chirruit, raid han, chs aND hoth rebel soldier. Solid WiFi connection. No calls or anything. Hrs had died but came back. Was able to keep him alive because I defeated a person. Used chs to bring back raid han, and then it froze. I had been playing maybe 15 minutes. Chs had done his first death, but could defeat anyone to keep him. So on his dying move I revived raid han and then it froze.
    Player id: tnmlaHJRFqye3ReiCpkzg