Forum Discussion

Anonymous

8 years ago

Approved

Territory Battle - Combat Mission Stalled

Territory Battle - Combat Mission Stalled on step 3 - No Access to Settings Button - Can Target Enemies - No Ability Icons Visible - Auto Play Does Not Work - Had to Exit and Close App - On Res...

bug

EA_Grasshopper

EA QV Team

8 years ago

@Misterdave75, @troubIem4ker, @1osk, @Thrawn2727 and anyone else who has this issue, can you provide the following information:

1. Ally Code, Device & OS

2. Date this occurred.

3. What Game mode during which the issue occurred: (Squad Arena, Galactic War, Territory Battle – which phase, which Combat Mission, which wave, etc)

4. Complete squad composition: (who did you use as leader and what other characters did you use in your squad)

5. Was any of the characters revived prior to the ability icons disappearing: (if so which ability revived them?)

6. Prior to the issue occurring, do you recall getting a call, losing internet connection, minimizing the app or any other details which might be relevant?

7. Did you notice any of your attacks being used automatically without input from you?

8. How long was your gaming session?

9. How long since you had last rebooted the game?

10. Any screenshots or videos ?

11. Connection type: Mobile Data or WiFi

choppermaker

Rising Rookie

8 years ago

1. 864-489-389, Samsung Galaxy S6, Android 7.0
2. 10/26/2017
3. Territory battles, day 4 Outer Pass combat, stage 5 of 6
4. Phoenix squad. Hera lead, Sabine, Zeb, Ezra, Kaman. Issue occurred on Kanan's turn. Clicked 1st special and before I could pick toon to assist, controls disappeared.
5. No one was revived.
6. No special events prior to locking up.
7. No automatic attacks used.
8. Game had been running in background for a while, several hours at least.

Was running on Wi-Fi.