Territory Battle Combat Mission Unresponsive
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Apple iPhone 6s Plus 128GB
OS Version iOS 11.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 344-797-917
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Playing territory battles, phase 3. Round 6/6 of the middle territory, light side only combat mission. Using Hera lead, Zeb, Kanan, Ezra, Chopper. Action buttons were non responsive. Target selecting was still functional, but clicking buttons did nothing. Clicking auto caused all other action buttons to disappear, greyed out settings button, but did nothing else. I could not do anything. Couldn't attack, retreat, nothing. Had to force close the game and restart it. Upon restart, battle was marked as completed but no points were awarded, despite my making it to round 6.
Steps: How can we find the bug ourselves? This same bug has been reported countless times since territory battles were instituted, it's not my job to tell you how to find it. However, I will suggest a couple easy solutions until the bug is found: 1.) Award territory points after each round of a battle is completed, that way when this happens at least the player will receive the points they earned before the game became unresponsive. 2.) Do not award points until the victory/defeat screen is displayed. That way, if players are forced to force close the app, they will still have the opportunity to retry the battle.
Connection Type Mobile
Please select your region North America
Country United States
This screenshot was taken as soon as the battle froze. I could press the action buttons still, but nothing would happen. I did not remember to take a screenshot after I hit auto, when the buttons disappeared.
