Territory Battle Rewards
Hello, I am trying to resolve an issue with the most recent Territory Battle reward distribution. I have messaged through the EA Help in-game option and they are no assistance at all. Issue: I was...
Forum Discussion
You need to be in the guild still to claim your rewards, since your alt was booted before you could claim them, they are gone. Not much anyone can do about it.
That's a cheap excuse to do nothing.
There's a quick and simple solution to the problem that is well within their ability to do and that they certainly have the technology for.
Your response shows me that people aren't seeing the bigger issue so let me phrase the problem in a different way.
I've put nearly a week worth of effort into an activity and received zero rewards. The activity is one of the most important activities in the game which provides a large payout of resources that further advance game progression. And my account is being punished due to someone else's error, not my own.
This is a quality of life issue in regards to reward distribution that affects the entire player base and shouldn't be pushed off by an empty reason to not take action. It's lazy.
I’m not failing to see anything, your officer made a mistake. Have you had luck in the past calling the folks you want help from “lazy”? Anyway, good luck with your quest
I said that the reason is lazy, not the people.
They have the capability to resolve the issue and choosing not to do it.
I meet all the criteria for receiving the rewards as I was a part of the guild before the activity started, participated in every phase, was a part of the guild when the activity ended, and was a part of the guild when the rewards were distributed. All four of the requirements to receive rewards were satisfied, they have that data available to them.
All I'm trying to get is what I was already rewarded but unable to claim
