I said that the reason is lazy, not the people.
They have the capability to resolve the issue and choosing not to do it.
I meet all the criteria for receiving the rewards as I was a part of the guild before the activity started, participated in every phase, was a part of the guild when the activity ended, and was a part of the guild when the rewards were distributed. All four of the requirements to receive rewards were satisfied, they have that data available to them.
All I'm trying to get is what I was already rewarded but unable to claim