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TheDoctor2187's avatar
5 years ago
Solved

Tier 5 Sith Eternal Emperor Glitch

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung 20A
OS Version Samsung
Ally Code: (Find it here: http://bit.ly/AllyCode ) 872571985
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I attempted tier 5 of the Sith Empire Eternal event. I tried doing the same thing i did for tier 4 and I lost. I was unable to defeat Kylo or Rey despite them having a sliver of health left and using the correct abilities. There was no way to beat it. I have loaded a video to YouTube showing the very end because I could not believe what was happening.. This is very costly and should not happen.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

https://youtu.be/lItlQavivuA

This is the video I loaded to YouTube showing the end after multiple times not killing either toon.

  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    @TheDoctor2187

    Upon further investigation, this is working as intended.

    There is a Special Mechanic in Tier 5. You can see the icon below Rey or Ben Solos name.

    "When Ben Solo is active, Rey can't be defeated. Ben Solo cannot be defeated while Rey is over 50% health."

8 Replies

  • Hi @TheDoctor2187 and thank you for the report and providing the video.

    We have been able to reproduce this and have raised it to the team for further investigation.

  • TheDoctor2187's avatar
    TheDoctor2187
    5 years ago

    Thank you.   

    As far as a make good,  I'm not looking for more than what is right.   

    All I would like is either the event tickets back,  the 850 crystals spent to farm the tickets or just have the tier completed. 

    I appreciate your help in amending this. 

    Jake

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    @TheDoctor2187

    Upon further investigation, this is working as intended.

    There is a Special Mechanic in Tier 5. You can see the icon below Rey or Ben Solos name.

    "When Ben Solo is active, Rey can't be defeated. Ben Solo cannot be defeated while Rey is over 50% health."

  • TheDoctor2187's avatar
    TheDoctor2187
    5 years ago

    Right,  that was the third time that happened tho and by that point I was nearly dead.   The first time they were both at slivers of health and ben couldn't die either time.   That third time i recorded,  I tried Rey instead. 

    I understand the mechanic but it was not WAI during the whole run.  I just didn't record the entire battle because there was no reason to think it wasn't going to work. 

    I tried 3 times.  Twice to kill ben when Rey was nearly dead. 

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    @TheDoctor2187 

    We have run through this several times and have only experienced behaviour that can be explained by the Special Mechanic for Tier 5.

    Special Mechanic Tier 5: "When Ben Solo is active, Rey can't be defeated. Ben Solo cannot be defeated while Rey is over 50% health."

    Using your video as an example.

    • 2s - SEE does not kill Ben Solo with his basic as Rey has greater than 50% health (100% health).
    • 8s -  SEE does not kill Ben Solo with his basic as Rey has greater than 50% health(75%ish health).
    • 13s - SEE does not kill Ben Solo with his basic as Rey has greater than 50% health (100% health).
    • 20s - SEE does not kill Ben Solo with his basic as Rey has greater than 50% health (75%ish health).
    • 26s - SEE uses Special to reduce both Ben Solo and Reys health to less than 50% health (less than 5% health).
    • 31s - SEE uses basic on Rey and does not kill her as Ben Solo is still alive.

    For your last attack, if you had targeted Ben Solo rather than Rey, he should have been defeated. As far as we can see, this whole interaction is working as intended.

  • TheDoctor2187's avatar
    TheDoctor2187
    5 years ago

    Unhelpful.   I covered that in my pm and my explanation.   It wouldn't have gotten to that point without the glitch happening TWICE ON Ben already so I tried Rey in frustration.

    1 less account to worry about.  No need to reply further. 

  • Sandshark420's avatar
    Sandshark420
    Seasoned Novice
    5 years ago

    I have tried the same thing.  Both were at 5% health. After only targeting Ben Solo, he would not die.  Then they killed me.. This took way to much time and money for crystals to be acceptable. Is some type of refund for crystals or just dark side currency possible? I have been faithful to this game and invested a lot of time and money to reach this point.

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