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DelphinD7535's avatar
DelphinD7535
7 months ago
Solved

TRANSACTION ERROR!!!

Product: Star Wars: Galaxy of Heroes
Platform:Android
What type of device are you experiencing the issue with? Redmi
OS Version Android 14
Ally Code: (Find it here: http://bit.ly/AllyCode ) 744231232
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Hello, I bought myself a set of GALACTIC SUMMER CRYSTAL BUNDLE crystals, the transaction was completed, but the crystals did not arrive.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
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Hello, I bought myself a set of GALACTIC SUMMER CRYSTAL BUNDLE crystals, the transaction was completed, but the crystals did not arrive.

bug

7 Replies

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  • 55225251's avatar
    55225251
    7 months ago

    Vashi rubles ushli v polzu bednih razrabotchikov 🍔.
    spasibo za vash vopros.Vedite sebya horosho i ne obijayte dodika 

  • DelphinD7535's avatar
    DelphinD7535
    7 months ago

    You suggest that I contact you through the game settings. Did you know that this feature is no longer available?

  • joshbell135's avatar
    joshbell135
    2 months ago

    Hello, if your Galactic Summer Crystal Bundle didn’t arrive:

    1. Restart the game to refresh your account.
    2. Check Google Play purchase history (Play Store > Profile > Payments & Subscriptions > History).
    3. Contact EA Help with your Ally Code (744231232) and proof of purchase.

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