Forum Discussion
imperfect99
5 months agoSeasoned Newcomer
I managed to process the purchase on the web store and got crystals instead of the characters, and the bundle is still in my store.
- EA_Aljo5 months ago
Community Manager
Please either open a case with an advisor by following the instructions here or use the in-game help to contact support. Thank you.
- imperfect994 months agoSeasoned Newcomer
I have opened a case. And spent 45 mins proving evidence. Got passed on hourly to some one that can help and told to make my own post of the forum. Feel like I have been brushed off.
well if it has not been fixed my end of week, I will be demanding a refund. Cos this constitutes breach of contract.- EA_Aljo4 months ago
Community Manager
We looked into this and it looks like you got the bundle.
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