6 years ago
Turn off Download by WiFi
Is there any way to disable this? I've haven't been able to download new game data for a couple days now because the game refuses to download without being connected to WiFi. I don't use WiFi.
Hi @WaldenSL,
Wifi isn't a requirement but it's absolutely recommended. Downloading through mobile data can be expensive and take up a good bit of download data. Some mobile data plans have limits on how much you can download so that as well as the expense might be a blocker for using mobile data for these downloads.
However, if you'd like to use mobile data knowing that, it can be done. When you get the prompt to update the game, there should be an option to continue downloading on cellular data. You select that option and the game will download using your mobile data (unless there's a limit on the amount you're allowed to download from your mobile data plan).
If you're not seeing that prompt, firstly please upload a screenshot of what you do see instead and secondly, there may be other ways you can change the settings to turn off downloading through Wifi, but from outside of the game. The options available will dependent on the device you use though. Should the in-game prompt not work, please let me know in your reply the device you're playing from and I'll look into whether that option is available from the device itself.
- EA_Lanna
Hi I am experiencing the same problem rn. Is there a fix to this?
I have attached a ss of what I see.
When I click on settings it just sends me to the wifi menu. And when I click retry it tries downloading the content and brings me to the same message again.
Thanks