Anonymous
8 years agoTW Not showing up
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? samasung j7 OS Version 7.1.1 Ally Code: (Find it here: http://bit.ly/AllyCode ...
Hi @Tmiller818 and thank you for the reply.
For any missing rewards, please contact our customer support (all details how to do so can be found here: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/how-to-contact-support-for-star-wars-galaxy-of-heroes/).
I'm personally less concerned with getting or not getting the rewards from a given war than I am in the fact that they have the potential to disappear in a way that prevents sign up (or participation after sign up occurs). As a guild officer, being able to coordinate where defenses will be placed is occasionally my responsibility ... and even when that task isn't mine, it is somewhat difficult to push for all members participation when we cannot even guarantee our own. And have no way of ensuring THEY have the option to sign up or not. So... what can we do to help you find/identify this problem beyond what is already posted?
As a note of observation I can't think of the last time I saw the Territory Battles (Hoth-Rebel) event four or more days in advance in the Guild Events panel. And THAT appeared there around the same time that I should have started seeing the second Territory War show up for sign up phase. Is it possible that the TB Hoth-Rebel event being in there/visible somehow obscured the TW?