TW rewards missing after forced game restart for me too
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Google pixel C
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 764-771-857
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug After the end of the Territory battle, i took my reward and was starting to use it on the shops. The game bugged, told me that an error was forcing the game to restart (i think it was error 40.0). I started the game again, my rewards were missing and i was not able to pick them up again in my IG mail box
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region Europe
Country France
Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Google pixel C
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 764-771-857
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug After the end of the Territory battle, i took my reward and was starting to use it on the shops. The game bugged, told me that an error was forcing the game to restart (i think it was error 40.0). I started the game again, my rewards were missing and i was not able to pick them up again in my IG mail box
Steps: How can we find the bug ourselves?
Connection Type
Please select your region Europe
Country France
Hello !
An issue that caused me to lost my last TW rewards a couple of minutes ago. Is it possible to have them again please?
Sincerely
Hi @ptitpique,
I was looking at your Territory War rewards, which you've claimed on 08/22/2019, 7:03:43 pm GMT+1. In detail you received:
475 Territory Battle Currency.
1400 Guild Currency.
580000 Credits.
2 Ability Material Zeta.
3 Ability Material Omega.
4 Ability Material Mk III.
7 Mk 6 Athakam Medpac Salvage.
10 Mk 3 Czerka Stun Cuffs Salvage.
5 Mk 12 ArmaTek Cybernetics Prototype Salvage.
10 Mk 3 Sienar Holo Projector Salvage.
10 Mk 3 Carbanti Sensor Array Salvage.
5 Mk 12 ArmaTek Armor Plating Prototype Salvage.
7 Mk 7 Chiewab Hypo Syringe Salvage.Having a second look at our server logs it appears those rewards went indeed missing. You should find them in your inbox later today.
