Forum Discussion

Malgus_Ragnos's avatar
Malgus_Ragnos
8 years ago
Solved

UK/EU Daylight Saving

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Huawei P9
OS Version 7
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In the UK we moved into daylight savings on 23rd March 2018 which meant we observed 24 hour refresh at 0000 GMT, now that we are in British Summer Time, we are now observing refreshing at 0100 BST, this means the in-game clock has moved 2 hours ahead, when it should not be changed at all, what is going on?
Steps: How can we find the bug ourselves? Stop moving the clock 2 hours ahead when daylight savings is observed.
Connection Type Wifi
Please select your region Europe
Country UK

‌

 In the UK we moved into daylight savings on 23rd March 2018 which meant we observed 24 hour refresh at 0000 GMT, now that we are in British Summer Time, we are now observing refreshing at 0100 BST, this means the in-game clock has moved 2 hours ahead, when it should not be changed at all, what is going on?

This effect everything, Stores, Refresh & Guild Reset are all moved forward 2 hours.

bug
  • EA_HighCommand's avatar
    EA_HighCommand
    8 years ago

    Hi @Malgus_Ragnos and thank you for the report.

    In the UK, the time changed to BST on March 25th. Therefore all payout times in Star Wars - Galaxy of Heroes moved forward one hour. Nothing has changed from an in-game point of view.

    This is not a bug and was always working that way.

    As far as we know, nothing has changed regarding the payout times in the UK on March 23rd.

3 Replies

  • chorbalan's avatar
    chorbalan
    8 years ago

    I live in Bulgaria, have the same problem- after the summer daylight time change, all refreshes and resets are delayed by 1 hour.
    Refreshes and resets:
    Was at 00:00, 06:00, 12:00 and 18:00. Fleet arena store: 12:00, 18:00, 21:00.
    Now at 01:00, 07:00, 13:00 and 19:00. Fleet arena store 13:00, 19:00, 22:00

    Please fix. Thank you.

  • ChristophIV's avatar
    ChristophIV
    Hero+
    8 years ago
    I'm in the UK. Not sure where you are getting 2 hours from.

    The in-game clock hasn't changed, it never changes for DST, as not all parts of the world observe it.

    With our clocks going forward, we still have the same payouts etc, just an hour later because of where we are. As stated, nothing in-game has been adjusted. TBH I prefer this later time, 7pm is a more life-friendly arena payout time.

    Arena 6pm now 7pm
    Fleet Arena 7pm now 8pm.
    Only one hour.
  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Hi @Malgus_Ragnos and thank you for the report.

    In the UK, the time changed to BST on March 25th. Therefore all payout times in Star Wars - Galaxy of Heroes moved forward one hour. Nothing has changed from an in-game point of view.

    This is not a bug and was always working that way.

    As far as we know, nothing has changed regarding the payout times in the UK on March 23rd.

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