Forum Discussion

Sthenos1326's avatar
5 years ago
Solved

Unable to buy crystals

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S10
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 634-789-376
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug I'm trying to buy crystals and it's giving an error that check your network connection etc. I've tried on wifi and mobile connection both
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country United States of America

Pls see screenshot 

  • Hi @Sthenos1326 and sorry to hear that.

    We have checked your account and can see that a purchase went through at 1:09:17am UTC this morning. Please let us know if you run into this issue again.

2 Replies

  • Hi @Sthenos1326 and sorry to hear that.

    We have checked your account and can see that a purchase went through at 1:09:17am UTC this morning. Please let us know if you run into this issue again.

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