Forum Discussion

1 year ago

Solved

Unable to load after update

Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? iPhone 12 Pro Max OS Version 17.4.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) ...

bug

EA_Gunner
1 year ago
@1bd5baa5437d3d73 Thank you for your report. We have now brought this to the attention of the team for further investigation.

1bd5baa5437d3d7

1 year ago

There was app update yesterday and being unable to login was a bug that was resolved in the last 24 hours. And that I’ve never had this bug in ~7 years, and you made changes yesterday tgat caused some people to be unable to log in, you’re confident the issue is on my end? Do you have any idea where the issue would be on my end or how I would resolve it?

1bd5baa5437d3d7

1 year ago

A guild mate suggested uninstall, power cycle device, then reinstall. I just did that and it appears to have resolved the issue.