Unable to Log in after update
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 13 Pro Max
OS Version 16.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 387-962-413
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug After updating the game I am no longer able to log in. When I try to open the game on my iphone 13 I just repeatedly get the same error message. "An error has occurred that requires restarting the game. Please check your internet connection as a poor connection could be the issue, then press "Restart". If you have seen this prompt multiple times and have a strong internet connection, then please contact us. ErrorCode: 3.0." I've deleted and reinstalled the app multiple times and this error message persists. (My internet connection is strong here)
Steps: How can we find the bug ourselves? I have no idea
Connection Type Wifi
Please select your region North America
Country USA
The fix is fully rolled out and you should be good to get back into the game.