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mikeb2019210's avatar
6 years ago

Unable to Spend Purchased Ship Building Materials

I am unable to use the ship building materials that I received from my purchased Power Up Bundle and/or from my purchased Ship Building Materials Mega Pack.  The materials are showing up in my inventory but I am not able to use them to upgrade my ships.  Per the attached screenshot, I have over 993k materials in my inventory but the game is only letting me use 60,990 to upgrade a ship. This issue is the same for all of my ships regardless of which one I am trying to upgrade.

I called support and they advised that I post my issue here after deleting and reinstalling the game which I tried but didn't work.

Please help.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @mikeb2019210, I think they redirected here so you could flag this as a bug for investigating. Bug reports help us to compile information, better track bugs and communicate any updates to the community as a whole. For bugs we need more information to investigate, could you create a Bug Report here and fill in the fields from the template please?

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