Unauthorized Account Access
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S20+
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 855-921-177
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I have recently started playing this account again and I found that someone had gained access to the account. I have changed my Google password and security features but they are still able to access it. I have seen on these forums that people have had success reaching out and having the problem fixed
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S20+
OS Version 11
Ally Code: (Find it here: http://bit.ly/AllyCode ) 855-921-177
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I have recently started playing this account again and I found that someone had gained access to the account. I have changed my Google password and security features but they are still able to access it. I have seen on these forums that people have had success reaching out and having the problem fixed.
Steps: How can we find the bug ourselves? Bug seems to be produced when logging in as a Guest.
Connection Type Wifi
Please select your region North America
Country United States
