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Anonymous's avatar
Anonymous
9 years ago

Update didn't download

Update not downloaded. It started to update, then stopped. I have an iphone6. When I go to the App Store and updates, I'm all up to date. But the last update was the Yoda challenge. So I need the new update. But there seems to be no way to tell the game or the App Store to check for updates and force it to restart today's update.

I tried restarting my phone, no change.

I called customer support, got transferred three times. Nobody had a clue and then I got disconnected. Spent 20 mins on the phone. No call back...

1 Reply

  • Anonymous's avatar
    Anonymous
    9 years ago
    I had to delete the game completely and reinstall it. Luckily the Facebook log in kept everything alive and all my characters/crystals and even energy was restored.

    Update re-downloaded and I'm good to go now.

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