Forum Discussion

Elric1969

2 years ago

Solved

Validation failure when importing Android hosted account to IOS

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? IOS OS Version 16 Ally Code: (Find it here: http://bit.ly/AllyCode ) 239-341-117 ...

bug

EA_Gunner
2 years ago
Follow this EA Help article to transfer your account. If this does not work, please reach out to EA Help support.

EA_Gunner

EA QV Team

2 years ago

Follow this EA Help article to transfer your account. If this does not work, please reach out to EA Help support.

Elric1969
2 years ago
@EA_GunnerHi, thanks for the reply.
I have and did
The issue is the transfer worked, but overwrote my primary account and now I cannot get it back.
I have 3 support tickets open, and have had 2 chat sessions each telling me to do something different.

This bit of the instruction is incorrect
You can only link a game account to one Google Play or Game Center login

Because the alternate account is now lined to 2 GC logins, and the primary account is linked to none.
- EA_Gunner
  EA QV Team
  2 years ago
  @Elric1969 Do you have a case number?
  - Elric1969
    2 years ago
    @EA_Gunner Thanks, all are related to the same issue because it's over a week now:
    #144733123
    #144023664
    #144818105