Community Manager
Community ManagerCreating a New Thread or Discussion
You can open a new thread using the 'New topic' button in any board - Game information, Technical issues or Bug Reports.
Please, avoid opening the same thread in different boards - this is considered spam and it's against the Answers HQ Forum Rules. If you are not sure which is the right board for your topic, just open it in one place and it will be moved if needed.
Community ManagerFinding Your Threads & Keeping Up With New Posts
You can find a list of the threads and posts you've made or answered in your profile. Just click on your username in the right top corner of the page and select 'Profile':
Under ‘Recent activity’ you will see your last posts, and if you click on ‘View all’ you will get to a page with a list of all your posts posted in the language you have chosen.
Keeping up with threads and new posts
Whether you've created a new thread or found an existing one that you'd like to keep up with it, subscribing will ensure you are notified when a new post is shared. For new threads you create, you can subscribe to your thread from the draft page by checking the 'Subscribe to replies' box at the bottom
If you forget to select that button at that stage, or if you just want to be kept up-to-date on another thread you haven't posted in, you can subscribe if you click on the three dots to the top right of that thread and select 'Subscribe' from the dropdown menu.
One more thing, if you look at the image above you'll see a 'Bookmark' option. You can also bookmark a thread for later easy finding through your profile but you won't get an notification or e-mail for new posts in those though.
Community ManagerReplying & Quoting Others
With busy threads, you might want to reply to a certain post and quoting the user can help make it clearer what you are referring to.
So, if you want to reply to a player, click on reply on the post you want to quote like this:
(Note: if you use quick reply, you won't be able to quote)
Once you've hit reply, you will be taken to a page where you can draft your message and include a quote from that player. The Quote option is in the top right just above the text window (see the image below). Press it and a quote of the post you're replying to will appear in the text box which you can make edits too to help highlight which portion you're referring to in your reply.
Community ManagerEditing Posts & Adding Pictures
Spotted a typo? Remembered more information after pressing Submit? That's ok, we've all been there and needed to edit. The best practise is to get the edit in before it's been replied to as changing information in your post after a reply isn't advised nor fair to other readers so try to get that edit in there asap. 🙂
To edit your post, click on the three dots of the post and choose Edit Reply like in the image below. This will allow you to edit.
How to add images/pictures to your posts
It's best to upload your pictures or images directly to Answers HQ as sometimes images can be removed on some third party site.
There are two options to add pictures
Community ManagerXP, 'Me Too' & Accepted Solutions
What are they and how do they work?
