What I suppose to do with this? GAC!0

Seriously? I’ve been playing this game for almost 10 years, and this is how you treat a loyal, dedicated player? Your matchmaking system fails, I get no opponent, no rewards, and lose an entire GAC despite spending time, crystals, and valuable datacron resources preparing for it. And your response is basically, “Sorry, nothing we can do”?
I’m in Kyber 1. I’ve invested years of effort into this game, and I expect CG to show at least some respect for its players. I didn’t cause this problem, so why am I the one paying the price for it? I’m not asking for a favor. I’m asking for a fair resolution to a problem caused by your own system. Please escalate this to someone at CG who can actually do something about it. After nearly a decade of playing SWGOH, I think I’ve earned something better than a generic “Not Fixed” response and absolutely nothing in return. And let me be absolutely clear: I’m demanding fair compensation equivalent to three GAC round victories and the final first-place reward in my Kyber 1 group, including all crystals, Championship Tokens, and other associated rewards. I lost my chance to compete because of CG’s matchmaking failure, not because of anything I did wrong. After nearly 10 years of playing this game, I refuse to accept a generic “Not Fixed” response as a resolution.
This isn’t asking for special treatment. It’s asking CG to take responsibility for its own failure.

Same thing happened to me this week. :(