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Scrooffy's avatar
Scrooffy
4 years ago
Solved

When being introduced to ships instructions hang

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Note 10 OS Version Android Ally Code: (Find it here: http://bit.ly/Al...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    4 years ago

    Hi @Scrooffy 

    Can you please log in again and see if this issue is now fixed? The team have made a change to your account that should have now unblocked you.

EA_UltraSlide's avatar
EA_UltraSlide
Icon for EA Staff rankEA Staff
4 years ago

@Scrooffy 

Assuming you cannot access your Ally Code because of the tutorial, do you have access to your in-game name? With this we may be able to find your account and help you.

Scrooffy's avatar
Scrooffy
4 years ago

Scroofy2

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    4 years ago

    Hi @Scrooffy 

    Can you please log in again and see if this issue is now fixed? The team have made a change to your account that should have now unblocked you.

    • Scrooffy's avatar
      Scrooffy
      4 years ago

      Unfortunately as a work around to get my client unstuck I deleted the Gmail associated with the account and have no way of getting into it. At this point I hope this raises awareness of potential issues when starting new accounts. Thank you.

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