Forum Discussion

8 years ago

Your device isn't compatible with this version

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Galaxy S7 Edge OS Version 7.0 Ally Code: (Find it here: http://bit.ly/AllyCode...

bug

CG_MindTricks

EA Staff (Retired)

8 years ago

Hi all, thanks for the report. Can you please try to clear your Google Play Store cache and let us know if it fixes the issue?

Instructions on how to clear the cache for an app can be found here:

http://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android

Thanks.

x--Old_Boy_UK--

8 years ago

Tried that and the problem is still there... I stopped playing a different game because of this problem, but I don't want to stop playing this game as I have invested 2 years into playing and hundreds of £!

@EA_MindTricks would you recommend we download the apk from elsewhere?