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puzzlezaddict's avatar
puzzlezaddict
Hero+
11 months ago
Solved

Sims 1 crash on launch, post Feb 4 update

This thread is for Sims 1 crashing on launch after the February 4 patch.  If you're affected, please provide the a dxdiag, a vulkaninfo report, and an EA App error report ID.  Please also post a scre...
  • EA_Solaire's avatar
    EA_Solaire
    11 months ago

    Hi all,

    This issue was resolved in today's patch:

    • Some players were encountering a “Vulkan device” error at launch

     

    If you're still experiencing this issue, please create a new thread so we can continue to investigate. Thank you! 

Mercurio1996's avatar
Mercurio1996
Seasoned Newcomer
11 months ago

same here, before update the game crashed with the error: "The game was unable to find a suitable Vulkan device on this machine. Please update your graphic card drivers and try again. my graphic card is updated and i have a 3070

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