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puzzlezaddict's avatar
puzzlezaddict
Hero+
8 days ago
Solved

Sims 1 crash on launch, post Feb 4 update

This thread is for Sims 1 crashing on launch after the February 4 patch.  If you're affected, please provide the a dxdiag, a vulkaninfo report, and an EA App error report ID.  Please also post a scre...
  • EA_Solaire's avatar
    EA_Solaire
    6 days ago

    Hi all,

    This issue was resolved in today's patch:

    • Some players were encountering a “Vulkan device” error at launch

     

    If you're still experiencing this issue, please create a new thread so we can continue to investigate. Thank you! 

MoulinSarah2002's avatar
MoulinSarah2002
Rising Rookie
8 days ago

How do you get the Feb 4 patch?? Where is it?

  • PurpleSweetTart's avatar
    PurpleSweetTart
    New Hotshot
    7 days ago
    MoulinSarah2002 wrote:

    How do you get the Feb 4 patch??

    I have the same question. How did they patch it? Is automatic if we install today? (Feb 5th)

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