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AnaiyaIllyria's avatar
AnaiyaIllyria
Rising Newcomer
4 days ago

sims 1 Legacy crashing when sending sim to work

when I send my sim to work (venture capitalist, hacker career path) the game crashes with no error coming up. I just updated the game this morning and it still isn't working.

2 Replies

  • AnaiyaIllyria  Please update your laptop's Nvidia graphics driver, which is almost two years old.  You can get the newest driver here:

    https://www.nvidia.com/en-us/drivers/

    Use the Game Ready Driver on the right.  Run it as an admin: right-click the download and select "Run as administrator."  Restart your computer afterwards and before trying to play.

    If you get another crash, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of your most recent Sims 1 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

  • AnaiyaIllyria's avatar
    AnaiyaIllyria
    Rising Newcomer
    17 hours ago

    I updated the graphics driver as requested. Here is the error I am now getting through the reliability monitor.

    Source
    Killer ProviderDataHelper Service

    Summary
    Stopped working

    Date
    ‎2/‎18/‎2025 9:27 AM

    Status
    Report sent

    Description
    Faulting Application Path:    C:\Windows\System32\drivers\RivetNetworks\Killer\KillerProviderDataHelperService.exe

    Problem signature
    Problem Event Name:    BEX64
    Application Name:    KillerProviderDataHelperService.exe
    Application Version:    3.1524.510.1
    Application Timestamp:    663e3e89
    Fault Module Name:    KillerProviderDataHelperService.exe
    Fault Module Version:    3.1524.510.1
    Fault Module Timestamp:    663e3e89
    Exception Offset:    0000000000053d39
    Exception Code:    c0000409
    Exception Data:    0000000000000007
    OS Version:    10.0.26100.2.0.0.768.101
    Locale ID:    1033
    Additional Information 1:    4d4c
    Additional Information 2:    4d4cb21a5b7e12b5306764c236353e12
    Additional Information 3:    878c
    Additional Information 4:    878c35a12fbc4935ca586ca101f3fc1f

    Extra information about the problem
    Bucket ID:    59d759bfb795e65e70a4ebba8c680cb5 (1199342587239468213)

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