Forum Discussion

kfetters1992's avatar
kfetters1992
Seasoned Newcomer
5 days ago
Solved

Sims 1 Legacy Still not opening despite 2/6 update

Anyone still having issues opening sims 1 since 2/6/25 update. I am still getting this error message. Still haven’t got to play yet ughhh!
  • EA_Solaire's avatar
    EA_Solaire
    5 days ago

    Marking as solution for visibility only 

     

    Hi all,

    Can you let me know which launcher you're currently playing through- Steam, Epic or EA app, as well as provide a DxDiag and a vulkaninfo report please?

    For the vulkaninfo, click Windows key-R, enter vulkaninfo in the run box, and wait for the scan to finish (the scroll bar should stop moving).  Click anywhere in the window and click ctrl-A to highlight all the text.  Click ctrl-C to copy.  Open Notepad and ctrl-V to paste.  Save the file as vulkaninfo [your username] , upload it to a third-party filesharing site, and send a private message to me with the link.

    Please also try uninstalling the "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" if you have this currently installed to your PC. 

    Thank you! 

a8ae08cf6c46962e's avatar
a8ae08cf6c46962e
Seasoned Newcomer
3 days ago

Hey guys I have bought the sims legacy collection yesterday morning getting my hopes up looking forward to playing again after all these years and I can't even play it! 

it keeps coming up with this Vulkan error message i have tried to update my graphics driver but everything's up to date I'm on a hp laptop intel core 13 and I'm on windows 10 it wouldn't let me download Vulkan sdk I've tried that it says cannot find a compatible Vulkan device or something i have tried to reinstall it now this morning so I've uninstalled it and now it's installing again so I'm gonna try that now hope for the best I don't even know what it is now I'm supposed to have or download.

 

i have read some of your comments and I am aware of other people having this issue aswell but what can be done?

not even heard of Vulkan til now and this error message comes up.. please can anyone help

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Share your experiences with the community, get to know other Simmers, and find troubleshooting & fixes for the original The Sims game.383 PostsLatest Activity: 4 hours ago