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zettaira's avatar
zettaira
New Rookie
3 months ago
Solved

Still crashing after patch 2/12

I am just at a loss here, and I'm very pissed off that I'm out $40 because steam won't refund it since the game was fine the first 10 hours of it going live. But despite TWO PATCHES NOW, my game is s...
  • sambonz's avatar
    3 months ago

    Hiya zettaira PurpleSweetTart ,

    I saw this fix over on the Steam community forums and it seems to work for most people whose game is crashing:

    Originally posted by TypoKun:
    1. Go to where you installed the game. If you don't know for certain, right click your game on steam, go to local files, then click on browse.
    2. Copy the folders :
    UserData
    UserData2
    UserData3
    UserData4
    UserData5
    UserData6
    Userdata7
    UserData8
    3. go to C: > Users > YOUR USERNAME> saved games > Electronic Arts > The Sims 25
    4. Paste the folders in here.

    Hope it works for you!