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uqpv8pcm0lvj's avatar
uqpv8pcm0lvj
Newcomer
8 months ago

Still unable to play despite able to launch the app

Hi, have downloaded the The Sims Legacy collection since 15/2/25. Able to launch the game until this stage (as per the first image). However unable to create a family, or even build a property to any of the land. Kindly help to investigate the issue.

 

 

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  • uqpv8pcm0lvj  This issue should be resolved now.  If you're still missing any neighborhood data (sims, lots, whatever), or whose game is crashing after the initial video but before loading into a household, you can try reseting your user data.  If you're not attached to your save, please go here:

    C:\Users\your username\Saved Games\Electronic Arts

    and remove or rename the "The Sims 25" folder.  This will reset all your in-game progress, and the files and subfolders should populate as normal now.

    If you still see missing neighborhood data after a reset of the Sims 25 folder, please post in the thread linked below stating what is missing and what platform (EA App, Steam, Epic) you're using.

    Sims 1 Legacy empty neighborhood | EA Forums - 11892990

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