Sims 1 Legacy empty neighborhood

The same thing is happening to me on a Steam deck and I've tried uninstalling/reinstalling, restarting, etc. and nothing fixes it :( Just bought the Steam deck in order to play this game, so disappointing and I hope this gets fixed soon.

Oh my god, you are a lifesaver, of COURSE this was the problem! 

I have to add, also copy the folders UserData2 through 8 if you want to use multiple neighborhoods. 

Thank you! in my sickness addled brain I never thought to do this

OMG it works thank u so much!!

THANK YOU SO MUCH!!!!!

Thank you!! it worked. do you maybe also have a solution for widescreen resolution? 

Hopefully faithbeam does

This issue should be resolved now.  For anyone who is still missing any neighborhood data (sims, lots, whatever), or whose game is crashing after the initial video but before loading into a household, you can try reseting your user data.  If you're not attached to your save, please go here:

C:\Users\your username\Saved Games\Electronic Arts

and remove or rename the "The Sims 25" folder.  This will reset all your in-game progress, and the files and subfolders should populate as normal now.

If you still see missing neighborhood data after a reset of the Sims 25 folder, please reply stating what is missing and what platform (EA App, Steam, Epic) you're using.