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Yuno519's avatar
Yuno519
New Rookie
11 months ago

The Sims Legacy Collection crashes when trying to create a family

I've tried everything presented here: https://forums.ea.com/discussions/the-sims-franchise-discussion-pl/the-sims-edycja-tradycyjna-–-poprawywanie-najczesnej-występych-problemów/11894175, repairing files, reinstalling, checking files compatibility on Steam, enabling power saving mode (in the "Game mode" bar in Windows settings), running as administrator, in Win XP compatibility mode with service pack 3, something with image scaling in the NVIDIA control bar. I have the latest drivers.

1 Reply

  • Yuno519  To be sure, you deleted or moved the Sims 25 folder here?

    C:\Users\your username\Saved Games\Electronic Arts

    If that doesn't or didn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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