I uninstalled and reinstalled the game.
I have a recent computer, nvidia geforce rtx 4060 graphics card and a 12th Gen Intel(R) Core(TM) i5-12400F 2.50 GHz processor. Would it be possible to get an answer so this can be fixed? Do you have any solutions?
Thank you very much for your feedback. 😭
I have the same problem, I have the fatal error every time when the first loading screen appear so I can't play at all. The game was working fine when I launch it yesterday and I don't change anything since.
I've tried to quit and restart ea app, repair the game, uninstall and reinstall, even add it on the exclude list from possible threats on antivirus. I also tried to add -w ont the advanced boot options (a solution for the dx 9 error and I'm on dx 12 but I'm desperate 😅).
I don't have any more ideas, I've reported the issue through the ea error reporter on ea app (the 3 lines icon on the top left corner -> help -> ea error reporter), hope they will help soon...
(English is not my first language, hope it's clear)
Could you navigate to \Documents\EA Games\The Sims 2 Legacy\Logs and zip up any log files that are there and DM me with them please so I can pass onto QV?
The log files are only the ones with "log" on title or also the others like "mising-anim-b", "AppWarnings", "Sims2Exception" ?
Thank you for your help !
The entire contents of the Logs folder please :)
It's done ! (I had to go through wetransfer to share the zip)
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