Forum Discussion

Rising Novice

1 year ago

How can I fix BLANK ERROR WINDOW ?

When launching the game, a pop-up window appears, but it contains no information. If I click "YES," I can play normally but the game won't save and if I click "NO" the game doesn't work at all.

bug

technical issues

Blayer98

New Ace

1 year ago

Sounds like you may be getting this error? How much space is on your hard drive that you’re currently using?

mykb_x

Rising Novice

1 year ago

There’s 103GB of free space available on my hard drive.😟

EA_Cade
The Sims Team
11 months ago
Heya mykb_x

Apologies for the delay, are you still seeing this error now?
- mykb_x
  Rising Novice
  11 months ago
  EA_Cadeyes 😢
  - EA_Cade
    The Sims Team
    11 months ago
    Thanks for that info, could you tell me how much free space you have on each of your hard drives?
- mykb_x
  Rising Novice
  11 months ago
  EA_Cade
  I tried moving the game to an external hard drive, but I'm still encountering the same error. There is 140GB of free space on Drive C and 640GB on the external HDD. After moving the game to another drive, I noticed that only Verona Ville, Strange town, and Pleasant view save properly. The other three towns do not save at all when I play them.