Forum Discussion
LostInReverie19
11 years agoNew Traveler
> @hajimurat said:
> Hi, does this still work?
> I used the live chat and after I gave him my game code for the Sims 2 basegame, he told me he couldn't give me a new code because it was from a third party. I bought it from gamestop in 2008 or so. Is there anything else I can tell them?
> Can I directly ask for the Ultimate Collection and tell that I can't show them my code, or should I try to keep it a seecret? What can I ask?
I can confirm that this still works. I just received my free copy. It sounds like you got another bad customer service rep. I'd try again and hope you get a better rep. Just keep trying. You're entitled to have the UC for free, and it shouldn't matter where you bought the game, so long as you own it and have the code.
> Hi, does this still work?
> I used the live chat and after I gave him my game code for the Sims 2 basegame, he told me he couldn't give me a new code because it was from a third party. I bought it from gamestop in 2008 or so. Is there anything else I can tell them?
> Can I directly ask for the Ultimate Collection and tell that I can't show them my code, or should I try to keep it a seecret? What can I ask?
I can confirm that this still works. I just received my free copy. It sounds like you got another bad customer service rep. I'd try again and hope you get a better rep. Just keep trying. You're entitled to have the UC for free, and it shouldn't matter where you bought the game, so long as you own it and have the code.