I cant even delete/or right click on the sims 2 :/

viviann_172​ If you would like to troubleshoot your game, let me know what issues/errors it gives you. Do you have the game installed? What exactly happens when you try to launch it? The more info, the better.

If you've had the game since it was released, I'm afraid you may not be able to get a refund:

https://help.ea.com/en/help/account/returns-and-cancellations/